Dear WOO X Users,
WOO X will undergo a scheduled system upgrade on September 21, 2025.
Maintenance Schedule:
Date: September 21, 2025
Start time: 02:00 AM (UTC)
Duration: Approximately 2 hours
Key Updates:
- Trading Service enhancements
- Infrastructure upgrade
- Adjustment to tick size
Important Reminders:
- Pending Orders:
By default, pending orders (including both normal and algo orders) will remain active during the maintenance. However, users who opt in via the Cancel Open Orders During System Upgrade setting will have their open orders automatically canceled before the maintenance begins. For full instructions, please refer to our support article.
- System Access:
During the upgrade, all WOO X services will be temporarily suspended, including access to the platform and all trading functions (spot, futures, and social trading).
- We recommend reviewing & adjusting trading strategies before maintenance to manage potential risks.
Thank you for your support as we continue improving WOO X!
Should you have any questions, feel free to reach out to our support team.
The WOO X Team
* WOO shall not be liable for any losses, damages, or inconveniences incurred by Users as a result of this scheduled maintenance. Users are responsible for taking appropriate precautions to mitigate any potential adverse effects on their activities.