WOO X has updated all user deposit addresses for DOT, KSM, NEAR and XTZ on July 10, 2025 at 03:00 AM UTC.
To prevent asset loss and continuity of deposit service, please perform the necessary steps to obtain a new deposit wallet after the migration.
Please note:
- Your current balances will not be impacted.
- To obtain the new deposit address, go to Wallet > choose the token you want to deposit > click the Deposit button
- We strongly recommend removing your old deposit address from any whitelisted address list.
- Deposits during the maintenance window will be credited as usual.
- Depositing these tokens to the old deposit address before October 10, 2025 00:00 AM UTC will be treated as a token retrieval with zero fee.
- Warning: Using the old wallet address after October 10, 2025 will result in the permanent loss of funds. WOO X will not be liable for token retrieval and asset loss in this case.
- Should you wish to retrieve your token, please submit a request to our Support Center.
Thank you for your continued support of WOO X.
The WOO X Team