Due to an upgrade in wallet service, the WOO X deposit addresses of ATOM and XRP are changing on March 13, 2024 at 3:00 AM UTC.
To ensure tokens are correctly deposited, users must obtain a new deposit wallet address after the migration. This is part of ongoing efforts to improve wallet infrastructure and efficiency on WOO X.
Please note:
- Your current balance will not be impacted.
- To obtain the new deposit address, go to Wallet > choose the token you want to deposit > click the Deposit button.
- Removing your old deposit address from any whitelisted address list is highly recommended.
- Deposits during the maintenance window will be credited as usual.
- Depositing the above tokens to the old deposit address before April 13, 2024 00:00 AM UTC will be treated as token retrieval with zero fee.
- After 1 month, the old deposit address will cease to work. Hence, using the old wallet address will result in losing funds. WOO X will not be liable for token retrieval and asset loss in this case.
- Should you wish to retrieve your token, please submit a request to our Support Center. For further information, please refer to ▶ Incorrect deposit retrieval process.
Thank you for your continued support of WOO X.
WOO X Team