WOO X pays high attention to asset security. All the assets are stored in the cold wallet and custodian wallet providers for security reasons. For any asset transfer, it requires at least 2 permissions for releasing assets both from the cold wallet and the custodian providers to ensure safety.
Under strict protection of assets, WOO X will process withdrawals manually in a timely manner. If the withdrawal is not completed within 24 hours, please submit a ticket for help.