1. What are passkeys?
Passkeys are a modern authentication method that replaces traditional passwords. Using cryptographic techniques, they provide secure, passwordless access to your WOO X account through biometrics, such as fingerprint or facial recognition.
2. How do passkeys improve my account security?
Passkeys offer enhanced security because they are resistant to phishing, cannot be guessed or stolen like passwords, and are linked directly to the website or device they were created on. This makes it much harder for attackers to take over your account.
3. Will I still be able to use my existing authentication methods?
Yes, you can continue using your current methods such as passwords or authenticator apps. However, we highly recommend transitioning to passkeys for better security and convenience.
4. What devices support passkeys?
Passkeys are supported on iOS (version 16 and above), Android (version 9 and above), and Chrome (version 118 and above).
5. Will passkeys work across different browsers and devices?
Yes, passkeys are designed to work seamlessly across various browsers and devices, allowing you to use them consistently and securely.
6. What if I lose access to my device with passkeys?
You can set up passkeys on multiple devices to ensure continued access. In case you lose access to all your devices, our support team can assist you with account recovery. Please contact us at support@woo.network
7. How do passkeys affect the login and withdrawal process?
With passkeys, logging in and making withdrawals becomes faster and more secure. Instead of entering codes from an authenticator app and an OTP from your email, you can authenticate transactions with your fingerprint or facial recognition.
8. How is my biometric data protected when using passkeys?
Your biometric data is stored locally on your device and never leaves it. Passkeys use this biometric data to generate cryptographic keys, ensuring your personal information remains private and secure.